Yes, you can. You just click the button RENEW NOW and then follow a few simple steps in the order form. You fill in the details, make a payment using online banking and then wait for your order within one hour. It will be delivered in softcopy by email.

The cost is starting from RM110 including service charge. The cost for online renewal is slightly vary here because we offer fast renewal service and you will get the documents in softcopy(pdf files). Plus we do offer a guarantee to retrieve or re-print your SSM certificate copy without any charge and without any limit after you succeeded to renew your SSM here. If you do it elsewhere usually you need to pay the cost of re-print every time you need it.

Yes you can.

If the customer is registering an EzBiz SSM account for the first time,

The staff in charge will register an EzBiz account for the customer if the customer does not have an EzBiz account and request additional documents to make an EzBiz account first, additional documents are as follows (front/back photo of the identity card.
Notice to all SSM customers now using a digital system so customers are required to register a user ID in the SSM EZBIZ system

-first time registering ssm online, our system will register your id in the ezbiz system using the customer email given to us and must include a copy of the ic (OWNER DOES NOT HAVE AN EZBIZ SSM ACC YET)

For activation of the system ID, the customer needs to finger thumbprint at any of the listed ssm branch kiosks
The approved SSM certificate will be sent to the customer’s email in PDF format

If the customer has an EzBiz account,

The staff on duty will inform the customer to see the username inbox and temporary password that has been sent by the SSM system (If the email cannot be accessed) the ezbiz account owner needs to update the latest email at the SSM counter first before the application process can continue, inform the staff again after the email has been successfully updated to continue the application.

The temporary username and password must be approved and given to the staff on duty so that the staff on duty can continue the next process.

Customers can wait 2-5 working days for the application process to be completed. The staff on duty may contact the customer again if there is information in the form that needs further explanation or needs to be changed slightly or so on.
Approval time depends on the information in the application form.

The approved SSM certificate will be sent to the customer’s email in PDF format.

Only for Sole Proprietorship and Partnership (ROB). SDN. BHD, PLT, SABAH and SARAWAK companies cannot use this form

In this case your business has been terminated by SSM due to it has been expired for more than a year. You can re-register your business over the SSM counter and pay the late compound.

Yes you can. But please be noted that you still have to pay the compound within the given period (14 days from the date of renewal) by SSM or otherwise you will be blacklisted.

You will get the penalty for being late to renew you SSM starting from day 1 after the expiry date. You are subjected to pay the compound for late renewal. The first month, the compound is RM20 and then for the following months, you need to add on RM10 for each month. Your business should be not exceeding 12 months late renewal, otherwise it will be automatically terminated by SSM.

Yes: A refund processing fee of 10% – 20% of the order amount will be deducted if the application has expired, for refund requests or not wanting to proceed with the application, the refund amount will be according to the amount approved by the company. This fee helps cover the administrative and transaction costs associated with the refund process but is not refundable for cancellations by the customer.